Need to get in touch with us? Email us at: sales@gamesconnection.co.uk

Returns

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return it within 30 days of the original purchase date for a refund or exchange minus original postage costs. You are responsible in sending the item back at your cost.

To be eligible for a return or exchange, the item must be in its original packaging and in new, unused condition. We reserve the right to refuse returns or exchanges for items that have been used, damaged, or altered in any way.

To initiate a return or exchange, please contact us via email at [sales@gamesconnection] or open a return via the order screen. We will provide you with instructions on how to return your item and the address to which you should send it.

Shipping charges are non-refundable, unless the item was received damaged or defective. In those cases, we will cover the cost of return shipping.

We do not accept returns or exchanges on custom orders.

This return policy applies to purchases made directly from our website.

We reserve the right to update this return policy at any time without notice.

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